Responsible Gaming and Well-being Policy

Access to our platform is strictly limited to individuals who have reached the age of 18. This is an unwavering rule in accordance with Dutch legislation. We implement robust identity verification processes during registration to prevent access by minors. We urge parents to use parental control software on shared devices to prevent minors from being exposed to risky content.

We encourage the following principles to ensure a healthy relationship with entertainment:

• Gambling should be seen exclusively as entertainment, never as a means to generate income.
• Only play with money reserved for leisure that does not affect your budget for basic needs.
• Set clear time and budget limits before starting a session.
• Never try to recover losses by impulsively increasing your stake.
• Gambling should never interfere with work, studies, or family responsibilities.
• Do not play under the influence of alcohol, medication, or during significant emotional stress.

We offer various features to help you proactively manage your behavior:

Deposit and Loss Limits

You can set daily, weekly, or monthly limits on the amount of money you deposit into your account. These limits are an effective tool for managing your personal budget. Requests to lower a limit are processed immediately, while requests to increase a limit are subject to a technical cooling-off period to prevent hasty decisions.

Time and Session Limits

This tool allows you to set a reminder or automatic session termination after a certain period. This helps you stay aware of the time elapsed and take breaks to maintain objectivity while navigating the platform.

Temporary Breaks and Time-outs

If you need a short break, you can activate the "time-out" option, which suspends access to your account for a period of 24 hours to six weeks. During this interval, the account is inactive, and we stop sending informative communications to respect your resting period.

Self-Exclusion and Account Closure

For situations where a long-term or definitive interruption is required, we offer the option of self-exclusion. Once activated, you will not be able to access your account for the chosen period (minimum six months). This process is irreversible until the period has elapsed, and technical measures are taken to prevent the same person from gaining access again through other profiles.

It is essential that every user is capable of honest self-assessment. Some risk signs include:

• Spending more time on the game than originally planned.
• Feeling the need to lie about gambling activities to family or friends.
• Experiencing irritation, anxiety, or restlessness when not playing.
• Neglecting work or family responsibilities due to presence on the platform.
• Using gambling as a way to escape emotional problems or loneliness.

If you believe that gambling is negatively affecting your life or that of someone around you, we recommend seeking professional help immediately. In the Netherlands, various government agencies and social organizations offer free, confidential, and specialized assistance. External support is a valuable tool for restoring emotional health and balance.

We advise users who share devices with minors to take extra precautions. Use strong passwords and do not leave your session open unattended. The use of parental control tools is essential to limit children's exposure to age-inappropriate content.

Our support team is technically trained to recognize situations related to responsible gaming. We monitor activities for unusual patterns indicating loss of control. In such cases, we strive for an ethical environment where user safety is a priority, by suggesting the use of restriction tools.

We regularly review this policy to integrate new technological tools and the best international practices for user protection. Any changes will be published in this official section.